FAQs: Refund

Find answers to your questions about STC.

How do I claim my STC Pass Guarantee refund?

You can contact STC Customer Service at customerservice@stcusa.com. Please share your username and a copy of your failing exam score with your request. Please…

Last Updated: 3 months ago

What is the STC Pass Guarantee?

For students who purchased any applicable series Premier and Premier Plus packages, we GUARANTEE that students will pass if they follow our instructional design.…

Last Updated: 3 months ago

How does the STC Pass Guarantee work?

We guarantee that students will pass if they follow our instructional design. In order to qualify, students must: Complete the Progress Exams (A) version…

Last Updated: 3 months ago

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